Service Workers Say Their Jobs Have Only Gotten Worse Since the Pandemic
Workers in nursing, fast food and airlines say they continue struggle with low pay, burnout and staffing issues three years into the pandemic
They tend to you when you’re sick. They serve you meals when you don’t have the time or energy to do it yourself. They help you get to where you need to go. They assist you with your finances. And they help you look and feel your best.
Service workers play a vital role in American society. Yet many say they’re hanging on by a thread as pandemic restrictions ease and governments declare the end of covid as a public health emergency.